Trying to connect with Zoho but cant?

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    wcrapwra
    Asked on February 09, 2015 at 01:20 PM

    I have seen that its possible but I cant seem fgure out how to do it. Do you need a certain upgrade level to be able to do this?

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    david
    Answered on February 09, 2015 at 02:07 PM

    Hi,

    Any level of JotForm account should be able to use any of our features.  The only things we limit are submission frequency and total storage.  Any level of account can use any of the integrations.  Just in case you are missing something, here is our guide on how to setup the integration with ZoHo:

    http://www.jotform.com/answers/175804-Zoho-Integration

    If you are still unable to get the integration working after following the steps in our guide, let us know and we will be happy to have another look.

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    wcrapwra
    Answered on February 10, 2015 at 12:36 PM

    ok so i get to a certain point but then I keep getting stopped up. here is a screen shot of where i get to. it keeps telling me to close edit mode but i cant how to do that while still keeping the box open

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    Kiran
    Answered on February 10, 2015 at 01:53 PM

    Looking at your screenshot, I suspect that the fields on your JotForm are not matching with the fields on ZOHO contact. I've tried integrating ZOHO and I was able to map the fields on JotForm viz., Full Name, Email, Phone and Date.

    For name field, it should be Full Name field from Quick tools. Please note that if you are having separate text boxes it cannot be recognized as Full Name.

    Please try adding appropriate fields to the JotForm and then try integrating Zoho. Please get back to us with the JotForm URL if the issue still persists. We will be happy to help.

    Thanks!