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    Not Accurate GPS Location widget

    Asked by KNatt on February 09, 2015 at 01:43 PM

    We have created a form and used the GPS location widget however the GPS location detected is in another quadrant of our city. How can we make the GPS location accurate?


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    JotForm Support

    Answered by jonathan on February 09, 2015 at 02:26 PM

    I test your jotform http://www.jotform.ca/form/50376691983266 on my device, and it was able to properly detect my location immediately.


    Please take note that the GPS Location Widget relies on 2 feature of the device it currently is in used. The GPS settings of the device and IP address (if without GPS)

    If the GPS setting is not correctly set, it might give an inaccurate location. If the IP address is shielded (i.e. some IP proxy is being used), it will detect a different IP location.

    Can you please also try it on other devices.. perhaps you can get a better confirmation if it consistently fails on other device as well.

    Let us know if issue remains.