submitters are getting an error when they try to enter a time in configurable list widget

  • info Bartell Theatre
    Asked on May 3, 2023 at 9:12 AM

    Those filling out my jotfom are getting an error when they try to enter a time into my form. I am using a configurable list *Time : time : 12

    Page URL: https://www.jotform.com/help/173-understanding-different-form-errors/
  • Lyla JotForm Support
    Replied on May 3, 2023 at 9:32 AM

    Hi info Bartell Theatre,

    Thanks for reaching out to us for help. I'm sorry you're having issues with this. I checked your form to see the issue with the configurable list widget, but everything was working properly. I filled out all necessary parts and entered the date and time for each section and I was able to submit the form without getting any errors. Check out my screencast below to see my results:

    submitters are getting an error when they try to enter a time in configurable list widget Image 1 Screenshot 20 If it's not the form that you're having issues with, can you please share the Form URL so that we can check it and help you find a solution? It would help us to understand what’s happening if you could take a screenshot and send it to us. We have a guide here explaining how to do that.

    After we hear back from you, we'll have a better idea of what's going on and how to help.