Your support forum seems to be overrun by spammers, so I putting in my

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    peterandpuce
    Asked on February 09, 2015 at 01:52 PM

    Your support forum seems to be overrun by spammers, so I putting in my details here, where hopefully a real person will see it. E-mail forwarding to my site has become unreliable since mid-December last year. I have not changed e-mail settings, forwarding settings or anything like that. I have checked my spam folder - nothing in there. I have checked for bounce on your site - not listed. Please help.



    This is a re-post of a comment on How to View All Your Form Email History

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    david
    Answered on February 09, 2015 at 02:41 PM

    Hi,

    I checked our email logs and it appears as though your notifications are completing successfully.  The only thing I saw that may cause in issue in your notification would be the lack of sender email address:

    However, that shouldn't cause the notifications not be sent.  I would check to make sure that they are not being filtered to your spam/junk folder first.  If they are not, here is our guide on how to set up notifications to prevent bounce related issues:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    If the steps in that guide still do not allow you to receive your notifications consistently, let us know and we will be happy to have another look.