What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I make my form more secure?

    Asked by Kayonna on February 09, 2015 at 01:54 PM

    We want to start utilizing our jotform this week. Is there something I should be doing to make sure it's secure (adding something, turning something on, etc?). How do I know or customers know that their information is secure? I'm a little worried about using this. Please help.


    This is a re-post of a comment on Enabling Security Certificate Seal on Secure Forms

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    Answered by raul on February 09, 2015 at 03:11 PM

    Thank you for contacting us.

    I would suggest you to register for free in order to increase your monthly submission limit and also receive useful information about our system. If you use the same email address that you're using in your guest account then your form will be automatically transferred to your new account.

    If I understand correctly, you want to use the secure version of your form. To do this, you need to enable SSL submissions in your form. However, you need to consider that free accounts are only allowed to receive 10 SSL submissions per month, in you're planning on receiving more you should consider upgrading your account to a paid plan.

    Hope this answers your question.

    Let us know if you need further assistance.
    Best Regards.