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    Bug: Infusionsoft integration is popping up a blank window when selected

    Asked by RussianBrilliants2015 on February 09, 2015 at 01:55 PM

    It would be great if I could have a Infusionsoft TAG applied to the contact record that completes my JotForm

     

    Is this possible?

    Page URL:
    http://russianbrilliants.net/design-your-dream-ring

    infusionsoft trigger blank screen
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    JotForm Support

    Answered by david on February 09, 2015 at 03:14 PM

    Hi,

    We do have an integration available with Infusionsoft:

    However when I checked the integration, the menu comes up blank:

    In the mean time, you can always use Zapier to complete the integration:

    https://zapier.com/zapbook/infusionsoft/jotform/

    I have forwarded the issue with our Infusionsoft integration to our development team to have a closer look.  We will update you here as soon as we have any further information.

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    Answered by Parsey  on February 10, 2015 at 01:07 AM

    Hey Russian Brilliants,

    We have users on our platform who are applying tags in Infusionsoft when a Jotform is submitted.

    Team Parsey

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    Answered by Ben on February 10, 2015 at 08:58 AM

    @Parsey team

    Thank you for adding to the thread. It seems however that you did not create integration on our side, so it might be good to point out that - based on a quick look I did, that you accept the data to be sent to you over email and webhooks (which we both support).

    I would however suggest sending an email to support@jotform.com so that we can forward this to appropriate people and might include you for available integrations - such as we did with Zapier.

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    Answered by RussianBrilliants2015 on February 10, 2015 at 11:36 AM

    Hi Ben,

    our forms are integrated with Infusionsoft via the Jotform site, see:  http://screencast.com/t/hLkk3x98

    however,

    I do not see any place to apply tags within Infusionsoft ... do you know if there is a way to do this without using a 3rd party solution
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    Answered by Ben on February 10, 2015 at 12:23 PM

    Hi,

    You can apply tags through the Infusionsoft integration itself.

    Since we need to keep one issue/question per thread I have moved this question to a new thread where we will help you set it up.

    The new thread can be seen here: http://www.jotform.com/answers/513283

    Can you please just confirm for us that the issue on this thread - where the Infusionsoft integration tab was blank for you - is now resolved and no longer an issue?