What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
File Upload not delivering files with the submission email.Asked by acpa on February 09, 2015 at 03:55 PM
I need the upload setting to allow pptx files. I've added the extension in settings and it seems to upload, but the file doesn't get delivered with the submission email.
JotForm Support Manager
That's because the email alert is missing the field variable. To solve the problem simply delete the email alert > click on the red "X" and and create it back again.