What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Since you are on free plan it means that you have 10 secure submissions per month. Once this number is reached, your account will be disabled until you either upgrade or a new month begins.
Please note that every 1st the submissions counter will reset so you can continue accepting the submissions.
I would also suggest taking a look at our pricing page for more details.