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Looking at your account I can not see any traces that you have done so. Could you please give us the usernames of both so that we can check?
@ghadzhigeorgiev and https://www.facebook.com/ghadzhigeorgiev
OK, I see the problem with the mention, the text is without @:
It should be:
In regards to following us, I see that you are following us, but system does not seem to have picked it up. I presume that you did not do it through the Get More section.
What I would suggest is to un-follow us and then go to here: http://www.jotform.com/myaccount/getMore
Once there, please click on like for Facebook and follow for twitter through it and it should pick up.
When you want to get some points for mentioning JotForm, please make sure that you include @ character - "@JotForm" and the points should be immediately added to it.
Well I did it exactly form your "Get More" section.
Ok, I will retweet/share, but what about the following rewards on both Facebook and Twitter? I already following you on both?
Hmm, I had to redo all my likes, follows and share again. I defo did that first time through you page. Must have been some problem before. Worked this time.
JotForm Support Manager
Can we say that the limits were increased this time? Please let us know if you need further assistance.