I followed you on FB and Twitter, but my submissions limit has not been increased

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    georgejh
    Asked on February 09, 2015 at 05:40 PM

    Hi,

     

    I followed you on Facebook and Twitter, I also shared on both.

    I do not see any increase on my limits?

    Kind Regards

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    Ben
    Answered on February 09, 2015 at 06:29 PM

    Looking at your account I can not see any traces that you have done so. Could you please give us the usernames of both so that we can check?

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    georgejh
    Answered on February 10, 2015 at 03:49 AM

    @ghadzhigeorgiev  and  https://www.facebook.com/ghadzhigeorgiev

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    Ben
    Answered on February 10, 2015 at 08:28 AM

    OK, I see the problem with the mention, the text is without @:

    "JotForm has a full account import wizard for retiring Adobe "

    It should be:

    "@JotForm has a full account import wizard for retiring Adobe "

    In regards to following us, I see that you are following us, but system does not seem to have picked it up. I presume that you did not do it through the Get More section.

    What I would suggest is to un-follow us and then go to here: http://www.jotform.com/myaccount/getMore

    Once there, please click on like for Facebook and follow for twitter through it and it should pick up.

    When you want to get some points for mentioning JotForm, please make sure that you include @ character - "@JotForm" and the points should be immediately added to it.

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    georgejh
    Answered on February 10, 2015 at 10:08 AM

    Well I did it exactly form your "Get More" section.

    Ok, I will retweet/share, but what about the following rewards on both Facebook and Twitter? I already following you on both?

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    georgejh
    Answered on February 10, 2015 at 10:11 AM

    Hmm, I had to redo all my likes, follows and share again. I defo did that first time through you page. Must have been some problem before. Worked this time.

    Cheers

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    Jeanette
    Answered on February 10, 2015 at 11:16 AM

    Can we say that the limits were increased this time? Please let us know if you need further assistance.