- TnETorres2002Asked on February 09, 2015 at 06:49 PM
When I linked my form to Facebook, I didn't select the secure option. However, every submission that comes across is counting towards my secure submissions. How do I disable this? It says I am almost out of space and I should be able to get 125 regular submissions per month vs 10 secure submissions.Page URL:
- JotForm SupportjonathanAnswered on February 09, 2015 at 07:19 PM
Since you are embedding the form to Facebook, it will always used the secure URL because Facebook does not allow non-secure content on its website.
The security/https related issue was also mentioned in the user guide
This method is using HTTPS or Secure URL feature. This is to avoid any security issues on the page since Facebook requires secure protocol.
Please take note that free users are only allowed up to 10 SSL submissions maximum per month (since you are using HTTPS version of your form). You should consider upgrading to a paid plan if you expect to receive SSL submissions in excess of 10 a month.
Let us know if you need further assistance.
- TnETorres2002Answered on February 09, 2015 at 07:21 PM
Oh, I didn't realize that. Thank you so much!
- JotForm SupportjonathanAnswered on February 09, 2015 at 07:23 PM
We're glad to be of help. =)
Feel free to contact us again anytime for any assistance you need.