What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I make my form non secure in Facebook pages?

    Asked by TnETorres2002 on February 09, 2015 at 06:49 PM

    When I linked my form to Facebook, I didn't select the secure option.  However, every submission that comes across is counting towards my secure submissions.  How do I disable this?  It says I am almost out of space and I should be able to get 125 regular submissions per month vs 10 secure submissions. 

    Page URL:
    www,facebook.com/tessatorresphotography

    non secure Submissions select form to facebook facebook ssl secure
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    JotForm Support

    Answered by jonathan on February 09, 2015 at 07:19 PM

    Since you are embedding the form to Facebook, it will always used the secure URL because Facebook does not allow non-secure content on its website.

    The security/https related issue was also mentioned in the user guide 

    -Adding-Form-to-Facebook-Pages

    This method is using HTTPS or Secure URL feature. This is to avoid any security issues on the page since Facebook requires secure protocol.

    Please take note that free users are only allowed up to 10 SSL submissions maximum per month (since you are using HTTPS version of your form). You should consider upgrading to a paid plan if you expect to receive SSL submissions in excess of 10 a month.

    Let us know if you need further assistance.

    Thanks.

     

  • Profile Image

    Answered by TnETorres2002 on February 09, 2015 at 07:21 PM

    Oh, I didn't realize that.  Thank you so much!

  • Profile Image
    JotForm Support

    Answered by jonathan on February 09, 2015 at 07:23 PM

    We're glad to be of help. =) 

    Feel free to contact us again anytime for any assistance you need.

    Thanks!