- montrealacoustiqueAsked on February 09, 2015 at 09:33 PM
Hi, I just noticed that my forms are disabled and do not show. Can you please look into it?
- CharlieAnswered on February 09, 2015 at 11:14 PM
Apologies for the inconvenience that this might have caused you.
Your forms were disabled because it was in a different language, but they are now active. I would suggest that you make it in English and use the Language Translator to have a version of the form in the language you want and set the other language as the default one.
Why is this? We got a tool called Phishing Detector which allows us to automatically suspend thousands of forms created everyday for phishing activities such as stealing credit card information, social security numbers, login credentials, child pornography, etc. However this tool is not updated to scan Arabic, French and other similar languages, therefore most of the forms made in these languages are automatically suspended. Here are some steps to help you to avoid future automatic suspensions, you will have to add the language either as an option or as the default language. Please check this guide on how to make your form multilingual: http://www.jotform.com/help/298-How-to-make-your-forms-multilingual
Do let us know if this works.