Submission viewing is still not online - could we have a status update?

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    Asked on August 20, 2010 at 01:42 PM

    The submission viewing has been down for 3 hours now. No statement from JotForms. What is the time projection about fixing this issue?

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    Answered on August 23, 2010 at 08:20 AM

    Sorry about that. We introduced a bug to our software on Friday afternoon. The problem was then fixed early Saturday morning.

    Since it was Friday afternoon we missed your messages on the forum.

    There was no data loss or anything like that. The submissions page simply gave an error that said "there are no submissions". We apologise for any inconvenience or frustration this might have caused.