What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission viewing is still not online - could we have a status update?

    Asked by gseb on August 20, 2010 at 01:42 PM

    The submission viewing has been down for 3 hours now. No statement from JotForms. What is the time projection about fixing this issue?

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    JotForm Founder

    Answered by aytekin on August 23, 2010 at 08:20 AM

    Sorry about that. We introduced a bug to our software on Friday afternoon. The problem was then fixed early Saturday morning.

    Since it was Friday afternoon we missed your messages on the forum.

    There was no data loss or anything like that. The submissions page simply gave an error that said "there are no submissions". We apologise for any inconvenience or frustration this might have caused.