What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Hidden Field for text only

    Asked by gallioz on February 09, 2015 at 11:42 PM

    Hello

    Is it possible to have a hidden field on a form that shows in a 'text' only style email notification. The reason is that I have a few forms on the website which need to connect to my CRM via a text only email, not html. I have a second notifier set up which goes as a text only to a specific email address which is how the information goes direct to the CRM. The hidden field I have set up shows in the regular html style email notifier, however nothing shows up in the text format of the email in notifier 2 which is where I need it to be showing.

    What am I doing wrong?

    Thanks for your help.

    hidden style email notification crm
  • Profile Image
    JotForm Support

    Answered by Welvin on February 10, 2015 at 07:57 AM

    Hi,

    You will just need to open the second notifier and add the hidden field manually. The reason why you'll manually do this because our system auto-updater in the notification email settings will only work for the default format which is the HTML tables. 

    I've checked it and I guess you've already resolved this problem:

    If you require any further assistance, feel free to contact us again.

    Thank you!