- oxammabinadenAsked on February 09, 2015 at 11:46 PM
I just want to subscribe for 1 month only but I was charged for the next month. How do I disable auto extension? I don't want to pay another month without using it.
- JotForm SupportWelvinAnswered on February 10, 2015 at 08:15 AM
You are subscribed to our monthly recurring plan that's why the auto renewal takes place. I see that you have requested the cancellation and I have just forwarded that to our billing department. Only our billing our department can handle Paypal requests.
You will be notified in this thread when your subscription is fully cancelled.