How to disable auto renewal of my subscription?

  • Profile Image
    oxammabinaden
    Asked on February 09, 2015 at 11:46 PM

    I just want to subscribe for 1 month only but I was charged for the next month. How do I disable auto extension? I don't want to pay another month without using it.

     

    Thank you.

  • Profile Image
    Welvin
    Answered on February 10, 2015 at 08:15 AM

    Hi,

    You are subscribed to our monthly recurring plan that's why the auto renewal takes place. I see that you have requested the cancellation and I have just forwarded that to our billing department. Only our billing our department can handle Paypal requests.

    You will be notified in this thread when your subscription is fully cancelled.

    Thank you!