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    How do I edit & remove conditions from a field

    Asked by ScottBenson on February 10, 2015 at 12:10 AM
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    JotForm Support

    Answered by Welvin on February 10, 2015 at 08:28 AM

    Hi,

    While in the form builder, click "Setup and Embed" > "Conditions"

    Click "Save Conditions" button and you will see you conditional logics:

     

    Click "Pencil" icon to edit and click "Red Circle" button to delete:

    Thank you!

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    Answered by ScottBenson on February 10, 2015 at 05:17 PM

    Hi Welvin,

    I have followed your instructions, when I select the saved conditions no window appears to show what conditions are applied to any fields (as per your last image above) The only change is the button changes to Add new conditions when I do click on saved conditions.

    The form has conditions applied throughout it as it was migrated from ADOBE forms central by JotForm.

    I currently use Google Chrome as my default browser, I also tried completing the same steps in Internet Explorer and had the same problem as above.

    Can you please assist further, thank you.

     

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    JotForm Support

    Answered by Kiran on February 10, 2015 at 07:07 PM

    As I check some other JotForms imported from Adobe Formscentral seems to be working fine with the conditions and they editable. Could you try importing this form from Adobe Formscentral to JotForm again using its URL and see if you were able to edit the conditions? Also, please try clearing the browser cache by following the guide below : 

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    Please get back to us if the issue still persists with the newly imported form. We will be happy to look into this issue further.

    Thanks!