What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Existing issue

    Asked by littleblankcanvas on February 10, 2015 at 10:06 AM

    Please review my existing issue. i have submitted 2 tickets. Have not received a response that the issue is being looked at.

    Please respond

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    Answered by Carina on February 10, 2015 at 11:22 AM

    I could only find these 2 recent threads from your username. Are these the correct ones?



    Your "credit card expired" issue was forwarded to our developers on thread 512851. 

    They will contact you via that thread once they have an update on this. It seems that you are not receiving the notifications of the forum responses, so I will contact you also via email.

    Let us know if we can assist you further.