What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I change the destination email?

    Asked by Philip  on February 10, 2015 at 10:35 AM

    I am trying out Jotform, and after creating a small test form I clicked the Preview button. This asked me for an email address for the response to be sent to.

    Unfortunately I made a small mistake when typing that name, and so the form response never got to me.

    Now, when I create a form and "Preview" it I am not asked what address to send it to, so I cannot correct my mistake!

    How can I change this?

    email create a form JotForm name preview
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    JotForm Support

    Answered by ashwin_d on February 10, 2015 at 11:42 AM

    Hello Philip,

    It seems you want to change the email address which is used to receive submission emails. Is that correct?

    You will have to actually change the "Recipient Email" address of your form's notification email alert. The following guide should help you:  http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!