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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Information Not Displayed in Email Notification

    Asked by aaviles769 on February 10, 2015 at 12:46 PM

    I created an online questionnaire:

    and after I click submit, the contents of the email show this:

    Question Answer
    Full Name
    Phone Number
    What Position are you applying for?
    Available start date:
    What is your current employment status? NO
    How do you prefer to submit your resume?
    Upload File
    Optional Upload
    Optional Uplioad

    how do I get the info from questionnaire to my email?

    Page URL:

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    JotForm Support

    Answered by Charlie on February 10, 2015 at 01:54 PM


    Upon checking your form, it seems that the form field tags in your email content are not correct. They might be the outdated ones when you changed or updated your form.


    To add the correct tags, edit the notification in your "Emails" setup in your toolbar, and add the form fields by clicking them at the right side.

    I hope this helps. Do let us know if you need more information on this.

    Thank you.