What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why am I receiving a "form over quota" message?

    Asked by sbartley on February 10, 2015 at 02:04 PM

    I'm receiving the attached error message, listed below is my contact information.

     

     

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    message attached style size font
  • Profile Image

    Answered by raul on February 10, 2015 at 02:57 PM

    You've received this message because you've exceeded storage limit.
    Free accounts are limited to 100MB of space storage and you're currently using 195.15MB

    You need to either download the files submitted on your forms and delete them from your account in order to free up space or upgrade your plan. If you decide to delete the uploaded files from your account, you need to make sure that the used space is lower than 100MB and your forms will be enabled back again.

    If you have further questions, please let us know.
    Thank you.