What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    e.g., How can I create a successful survey form?

    Asked by on October 18, 2011 at 09:00 AM

    I need to know how to create a customer satisfaction survey

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    JotForm Support

    Answered by idarktech on October 18, 2011 at 09:11 AM

    Hi there,

    For a start you can take a look at the sample Customer Survey Form
    available when creating a new form.
    1. Click on My Forms
    2. New Form then select Form Samples
    3. From the drop down select the Customer Satisfaction Survey.

    A survey form will then be created, you can modify it according to your
    needs by adding fields from the Survey Tools. The submissions are 
    saved and can be downloaded in either CSV or Excel form.

    In addition you can also generate visual report from the data gathered.
    You can find further information on how to generate survey reports
    from the following thread:

    Let us know if you have questions.