What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I cant locate my submissions anymore

    Asked by stacyduty on August 20, 2010 at 03:05 PM

    I logged in today to print off my submissions and they are gone, it says I have 31 under the form I want to print from and then when I select the submissions it shows nothing.

     

    please advise.

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    Answered by solidarium on August 20, 2010 at 03:19 PM

    Me neither! What happened? I do need it today!

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    Answered by eflplace on August 20, 2010 at 03:43 PM

    Where are all the forms? Anybody?

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    Answered by rodolfosiles on August 20, 2010 at 04:19 PM

    Same problem here, it is across the server, probably a database failure

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    Answered by eastonmillet on August 20, 2010 at 05:07 PM

    Same here.

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    Answered by KatPM on August 20, 2010 at 07:20 PM

    help!!!!! mine are gone too.

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    Answered by KatPM on August 20, 2010 at 07:21 PM

    help!!!!! mine are gone too.

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    Answered by KatPM on August 20, 2010 at 07:21 PM

    help!!!!! mine are gone too.

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    JotForm Founder

    Answered by aytekin on August 23, 2010 at 08:15 AM

    Sorry about that. We introduced a bug to our software on Friday afternoon. The problem was then fixed early Saturday morning.

    There was no data loss or anything like that. The submissions page simply gave an error that said "there are no submissions". We apologise for any inconvenience or frustration this might have caused.