- dsovikAsked on February 10, 2015 at 04:17 PM
TO WHOM IT MAY CONCERN:
Response Data from FormsCentral
I have reached out several times for an answer regarding where the response data is after my migration from FormsCentral. I have been asked the same question multiple times - "Which option did I choose?"....I chose the correct option. It has been very frustrating not being able to speak with a person, instead I post in this forum, someone gets back to me with the aforementioned redundant question, and then I don't hear from anyone again. What is the process of elevating my issue to a senior member of the team that can actually answer my question, or better yet provide me a solution.
- JotForm SupportMikeAnswered on February 10, 2015 at 05:26 PM
We are very sorry for the inconveniences you are facing.
I have checked your account, and I can confirm that the response data was not imported along with your forms. We will make sure to help you with the import process.
I have attached a bug report ticket to this thread and escalated it to our Development Team.
We will keep you updated via this thread. Thank you.