Submission data was not imported from Adobe FormsCentral to JotForm

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    Asked on February 10, 2015 at 04:17 PM


    Response Data from FormsCentral 

    I have reached out several times for an answer regarding where the response data is after my migration from FormsCentral.  I have been asked the same question multiple times - "Which option did  I choose?"....I chose the correct option.  It has been very frustrating not being able to speak with a person, instead I post in this forum, someone gets back to me with the aforementioned redundant question, and then I don't hear from anyone again.  What is the process of elevating my issue to a senior member of the team that can actually answer my question, or better yet provide me a solution. 

    Denis Sovik

    Managing Partner

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    Answered on February 10, 2015 at 05:26 PM

    We are very sorry for the inconveniences you are facing.

    I have checked your account, and I can confirm that the response data was not imported along with your forms. We will make sure to help you with the import process.

    I have attached a bug report ticket to this thread and escalated it to our Development Team.

    We will keep you updated via this thread. Thank you.