What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission data was not imported from Adobe FormsCentral to JotForm

    Asked by dsovik on February 10, 2015 at 04:17 PM


    Response Data from FormsCentral 

    I have reached out several times for an answer regarding where the response data is after my migration from FormsCentral.  I have been asked the same question multiple times - "Which option did  I choose?"....I chose the correct option.  It has been very frustrating not being able to speak with a person, instead I post in this forum, someone gets back to me with the aforementioned redundant question, and then I don't hear from anyone again.  What is the process of elevating my issue to a senior member of the team that can actually answer my question, or better yet provide me a solution. 

    Denis Sovik

    Managing Partner

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    JotForm Support

    Answered by Mike on February 10, 2015 at 05:26 PM

    We are very sorry for the inconveniences you are facing.

    I have checked your account, and I can confirm that the response data was not imported along with your forms. We will make sure to help you with the import process.

    I have attached a bug report ticket to this thread and escalated it to our Development Team.

    We will keep you updated via this thread. Thank you.