What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Error when submit is clicked

    Asked by SandraAPSA on February 10, 2015 at 10:37 PM

    "I'm having trouble with my application. Everytime I click to submit my form it keeps saying "form ID did not match. Form ID: Form Name: 50117635225145""

     

    Students are submitting applications now. 

    Page URL:
    https://secure.jotform.us/form/50117635225145

    name form name did not match form id not match form id submit error
  • Profile Image
    JotForm Support

    Answered by jonathan on February 11, 2015 at 07:42 AM

    I test submitted your jotform http://www.jotform.us/form/50117635225145

    but I could not reproduced the issue.

     

    I see the Thank You page after successful submission.

     

    Is the form embedded on a website? If it is, can you also share to us the URL of the website where we can also test/check the form in used.

    For initial troubleshooting, try also clearing your browsers' cache and refresh. Perhaps ti is just a browser cache caused issue. Then retry again.

    Please inform us if issue still persist.

    Thanks.