Error when submit is clicked

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    SandraAPSA
    Asked on February 10, 2015 at 10:37 PM

    "I'm having trouble with my application. Everytime I click to submit my form it keeps saying "form ID did not match. Form ID: Form Name: 50117635225145""

     

    Students are submitting applications now. 

  • Profile Image
    jonathan
    Answered on February 11, 2015 at 07:42 AM

    I test submitted your jotform http://www.jotform.us/form/50117635225145

    but I could not reproduced the issue.

     

    I see the Thank You page after successful submission.

     

    Is the form embedded on a website? If it is, can you also share to us the URL of the website where we can also test/check the form in used.

    For initial troubleshooting, try also clearing your browsers' cache and refresh. Perhaps ti is just a browser cache caused issue. Then retry again.

    Please inform us if issue still persist.

    Thanks.