What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I am unable to upload a document using IE browser.

    Asked by KGPT on February 10, 2015 at 11:38 PM
    I am trying to upload a document and I can't do it. I'm using Internet Explorer. I can click on browse, but nothing displays. This is very frustrating. Any assistance would be greatly appreciated. Thanks, Kayonna
  • Profile Image
    JotForm Support

    Answered by jonathan on February 11, 2015 at 08:19 AM

    I cannot find an Upload field on your jotform http://www.jotform.us/form/50305388509154

    so I am not sure how you are suppose to upload document on your form submission.

    You need to add first a file Upload field on the form.


    then retry testing with upload submission again. It should work even on IE browser. 

    Please let us know if issue persist.