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Form hangs on "Please Wait..." when I click on the submit buttonAsked by creativeservicesCRF on February 11, 2015 at 06:08 AM
I have this form:
When I fill this out -using this link the submission works and I get a thank you page.
But when I embed using WordPress - here:
The submit button stay "Please Wait..."
Is this something very simple like our server connection?
Or it is a little glitch that you guys needs to sort out?
If I use iFrame option then there is no waiting the submission goes ahead with out waiting.
On this cases, using the iframe embed method is recommended to prevent this conflicts. I see that you're already using it and the form is working as expected now, right?.
If you need further assistance, please let us know.
Just for feedback - and yes i have used iFrame... just wondering will there be a fix on this?
If not - don't worry
Do note Wing that there is no actual glitch within our system, but that the issue is actually caused by other code on your website.
The same would happen with the other code that you might have on your website that uses jQuery as the code loaded before it would most likely stop it from functioning.
Now iframe protects the code in jotform from being affected by this, but if you do not want to use iframe and want to use js embed option instead there is a way to avoid conflicts.
As mentioned this happens to all code, so jQuery has a way around it by using .noConflict() function.
You can read more about it here: Avoiding Conflicts with Other Libraries | jQuery Learning Center