What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Sorry to hear that you want to leave us.
I checked your form and found that the reason for why you're not receiving email notifications is because your form doesn't have a notifier.
You need to create one in order to get email notifications when your form is submitted, you can see how to do this here: https://www.jotform.com/help/25-Setting-Up-Email-Notifications
Do you want to give us another shot and try to see if the guide above helps? :) If you have decided that you want to delete your account, please let us know and we'll honor your request.