What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How long before upgrade goes into effect?

    Asked by LisaWorkingHard on October 18, 2011 at 12:57 PM

    I just upgraded my free account because I am about to go over my limit of 10 PayPal transactions. However I noticed that it said it would go into effect 1 month from now. Will my transactions still be processed or does the upgrade really go into effect immediately?



    Lisa Miller



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    JotForm Support

    Answered by mliz on October 18, 2011 at 01:06 PM

    The upgrade is instant as of the moment when I checked your account it is already upgraded to Premium. Please re-login to your JotForm account, you should then see an increase in the limits in the Account status as an indication that it has been upgraded. Right now your account should be fine and payment forms working, Payment submissions quota displays 5 of 10000 used.

    Thanks for using JotForm, let us know if you have additional questions.