My form is not working ? what should I do

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    macfloor
    Asked on February 11, 2015 at 12:00 PM

    I have not get any of inquires that customer send us. Please let me what should I do

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    Jeanette
    Answered on February 11, 2015 at 12:41 PM

    The three forms on your account were missing 2 important pieces of information on the email alert settings: The Sender Email and the Sender Name.

    https://cms.jotform.com/uploads/image_upload/image_upload/global/23244_pleaselect.png

    Please check this guide to prevent further issues like this.

    On regards to the submitted data, you can retrieve them by importing the data on Excel/CSV or PDF format.