Directing applicants to a secure form not counting as SSL

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    Asked on February 11, 2015 at 12:03 PM

    On our website, we have embedded two forms using iFrame. We made sure to check the secure box so that applicants could submit secure SSL submissions. However, I noticed in our account information that our Secure SSL submissions count is staying static and our regular submissions is increasing.

    Therefore, will only direct links to the JotForm be considered secure? Is there no type of embedding-to-webpage that will be secure, or does the security have to come from the companies website?

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    Answered on February 11, 2015 at 12:49 PM


    It should always count as Secure SSL submissions when form is embedded using its secure embed code (https://secure) despite of the protocol type (http or https) used on the website where it is embedded. May we know the website URL where you have embedded the secure form so we can submit a test?

    We'll await your reply. Thanks!

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    Answered on February 11, 2015 at 03:00 PM

    Sure. We have two forms running secure, iFrame on our site:




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    Answered on February 11, 2015 at 03:53 PM

    As far as I can see, these forms have been embedded with the correct SSL codes.

    Note, that we increase both 'Submissions' and 'Secure SSL submissions' counters once you receive an SSL submission. I have submitted the registration form at, and it was properly added to your SSL submissions.

    If you need any further assistance on this, please let us know. Thank you.