contact phone number

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    Asked on October 18, 2011 at 02:51 PM

    Can you provide me with a phone number to contact jot forms customer service?

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    Answered on October 18, 2011 at 03:17 PM

    Hi Lisa,

    We do not have phone support. Please post your questions on this forum. Our Support Team will be happy to answer your questions via our forum. If you don't want others to see your post, you can mark the thread as private.

    Thank you for your understanding.

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    Answered on May 30, 2013 at 12:40 PM

    I worked on a LONG form for hours and now it's nowhere to be found.  I saved it every few minutes and it shows in my histroy, but it's not there.  When I click on the history, I get an error message.  On the my forms section, it's not even listed.  I've cleared my browser cashe but no luck.  Please help fast!!!

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    Answered on May 30, 2013 at 02:41 PM
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    Answered on April 07, 2015 at 01:08 PM

    I have tried cancelling my subscription.  Yet it is still claiming I am on premium and my card is being charged.  Are you guys a scam?  I do not understand how it is not possible to cancel nor get a hold of any customer support??????

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    Answered on April 07, 2015 at 01:40 PM

    Hi localvore,

    This is an old thread, we advise our users to create or open a new thread for each question or concern that they have using the "Contact Us" link. I went ahead and created a separate thread for your concern, please refer to this link instead: We will address to it shortly.

    Kind regards.

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    Answered on August 31, 2015 at 12:20 PM

    do you work with as a payment gateway??
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    Answered on April 24, 2017 at 08:25 AM

    My account is auto suspended and will not let me reset my password i use the forms all day long!!


    i have not edited the form since i made it a wile back and now all of a sudden my account is locked.


    this is my third attempt at contacting you!!! 

    If you do not offer phone support this process should work and so far i'm very unhappy   

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    Answered on April 24, 2017 at 08:41 AM

    @LiamGast: I have created a new thread for your problem. Here's the link: