I am trying to upload a document and I can't do it.

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    KGPT
    Asked on February 11, 2015 at 01:25 PM

    I am trying to upload a document and I can't do it. I'm using Internet Explorer. I can click on browse, but nothing displays. This is very frustrating. Any assistance would be greatly appreciated. HELP!

    Thanks, Kayonna



    This is a re-post of a comment on How to Change the Allowed File Types in the Upload Field

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    bkljaic
    Answered on February 11, 2015 at 02:19 PM

    Hi,

    Did you try to upload document from some other browser?

    Can you provide me link of you form to test it?

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    KadeJM
    Answered on February 11, 2015 at 03:07 PM

    In addition to what bkljaic has stated above what file size is it? 

    You may want to check your default file size settings and make sure that the file you are uploading is exceeding that otherwise you will need to adjust it to allow larger files.

    If you're still having trouble please additionally tell us what type of file it is and what version of IE you are using so that we can investigate.

    Please also make sure that you are using the most recent version of your browser to avoid these sorts of complications.