how do I downgrade account

  • Profile Image
    PCLI
    Asked on October 18, 2011 at 04:22 PM

    We're paying currently - but for a few moths we need to go dark

     

    how do we switch/cancel

  • Profile Image
    fxr
    Answered on October 18, 2011 at 04:28 PM

    To downgrade the account please login to JotForm then click on Account Settings
    from the bottom of the page. The Account Settings will show you a 'Cancel' button
    click on this button and you will be redirected to Plimus website.

    Your Plimus username is a long string of numbers from the original
    plimus email you received when you paid for JotForm.

    If you forgot the password you may visit the link below and enter the email
    address used upon sign up.
    https://secure.plimus.com/jsp/forgot_password.jsp?designId=1

    Your account will stay Premium until the time you have paid for expires


    If you are having problems with this process let us know and we can downgrade it for you.

    Thanks