- Brian LeahyAsked on February 11, 2015 at 05:57 PM
I am having all kinds of trouble getting a form I made to function. It will function in preview but not live online. Any suggestions?Page URL:
- JotForm SupportjonathanAnswered on February 11, 2015 at 07:26 PM
Thank you for contacting us.
I also suggest creating your jotform account first. Use this link http://www.jotform.com/signup to signup using your email account.
When I check the form on your website, indeed it was not interactive. I could not use the form on the website.
BUT using the form URL http://www.jotform.us/form/50406260827148 work just fine. So, it must be on the embed issue.
Please try re-embedding your jotform using its iframe embed code instead.
Follow this user guide on how to -Getting-the-Form-iFrame-Code
See if this makes any difference.
Let us know if issue remains.