How do I get my form to function?

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    Brian Leahy
    Asked on February 11, 2015 at 05:57 PM

    I am having all kinds of trouble getting a form I made to function.  It will function in preview but not live online. Any suggestions? 



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    Answered on February 11, 2015 at 07:26 PM

    Hi Brian,

    Thank you for contacting us.

    I also suggest creating your jotform account first. Use this link to signup using your email account.


    When I check the form on your website, indeed it was not interactive. I could not use the form on the website.

    BUT using the form URL work just fine. So, it must be on the embed issue.

    Please try re-embedding your jotform using its iframe embed code instead.

    Follow this user guide on how to -Getting-the-Form-iFrame-Code

    See if this makes any difference.

    Let us know if issue remains.