What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I want a form to go to another email address but it keeps coming to mine. What do I do?

    Asked by bkam1126 on February 11, 2015 at 06:16 PM

    I have a form that needs to go to someone other than me. I changed the information but it is not going to the other address. What do I need to do?

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    JotForm Support

    Answered by Welvin on February 11, 2015 at 07:58 PM


    Your last form ID is http://www.jotform.us/form/50394557667165 and upon checking, you have a different recipient email address of this form. Please note that the "Test Email" button is designed to only send an email to your account default email address. In order to test if the new recipient will receive the form email, you will have to preview the form and make an actual submission.

    Just click "Preview" button to view the form:

    Let us know if you have any further questions.