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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms grayed out

    Asked by Joseph Livingston on February 11, 2015 at 07:29 PM

    My forms are grayed out. I do not know the expiration dates. I cannot access the preferences because I am not able to get the create form button to work in order to look at my preferences.

    I was able to get into my account yesterday and started a new form but today I could not access any of my forms.

    Do I need to upgrade to a paid account to get these features to work or is something else wrong?

    Please advise.

    Joseph W. Livingston

    grayed out My Forms create form new form create
  • Profile Image
    JotForm Support

    Answered by Welvin on February 11, 2015 at 08:53 PM

    Hi Joseph,

    You are currently posting this thread using a guest account. Please kindly login to your account to view/edit the forms. Your username is blivca. If you forgot your password, you can always reset it using your current email address.

     

    Do I need to upgrade to a paid account to get these features to work or is something else wrong?

    -No, you don't need to. All our features are available for free accounts too. 

     

    Let us know if you require any further assistance.

    Thank you!