What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please reset my SSL counter

    Asked by Creeksidedental on February 11, 2015 at 08:54 PM

    I did not know that I needed to uncheck the SSL. I went ahead and corrected the problem on my form, I got a email saying that my form will be inactivated and I need that form to stay current can you please reset it. Thank you. 

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    JotForm Support

    Answered by Welvin on February 11, 2015 at 10:15 PM


    I have already reactivated your account per your first thread: http://www.jotform.com/answers/514491.


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    Answered by Creeksidedental on February 12, 2015 at 10:52 AM

    Thank you so much this will allow me to also have time to correct it on my website! I appreciate your help. 

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    JotForm Support

    Answered by Charlie on February 12, 2015 at 01:39 PM

    In behalf of my colleague Welvin, you're welcome.

    We're always here to help our users, so please do not hesitate to contact us again here in the forum.

    Thank you.