Installed Form as FB App (not iframe); can't get scrollbars to disappear

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    redletterpr
    Asked on October 18, 2011 at 04:47 PM

    Hi, I've installed my JotForm form as an application on Facebook. Now, I can't get the scroll bars to disappear. I'm not sure if it's the length causing it or what. However, I've tried setting the width to 520 and 500, but nothing.


    Here's the tab - https://www.facebook.com/pages/RL-Social/147189092030727?sk=app_179366562146247

     

    Any help would be greatly appreciated. Thanks for your time and assistance.

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    redletterpr
    Answered on October 18, 2011 at 05:12 PM

    Hi, thanks for the prompt response. I'm not sure what the process is called, but I created a new Facebook Application and provided canvas URL, secure URL, Tab URL, etc. Then, I added the app to my  page. Does that help?

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    idarktech
    Answered on October 18, 2011 at 07:06 PM

    Hi,

    Could you please recheck your app settings maybe it has some "Show Scrollbar" or "Autoresize"  option, you should choose autoresize for that. For the horizontal scrollbar try reducing your form width so it would fit exactly on your FB page.

    You can also visit our guide on how to add form in Facebook which may give you some tips on embedding your form to facebook, check it here.

    Let us know if this doesn't help so we can assist you more.

    ~idarktech

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    redletterpr
    Answered on October 18, 2011 at 07:41 PM

    This is what I'm seeing:

     

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    redletterpr
    Answered on October 19, 2011 at 11:58 AM

    Hi  fxr, thanks for looking into this. I added the CSS you recommended. It removed the horizontal scrollbar. Is there a way to also remove the vertical scroll bar to show the full length of the height of the page?

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    redletterpr
    Answered on October 19, 2011 at 05:25 PM

    Ok. Thanks again for your help. I appreciate it. Your support has been great!

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    redletterpr
    Answered on October 26, 2011 at 12:00 PM

    Btw, just a suggestion. When you update the post on how to do it, it's worth noting that the form width should be set to 513; not 520. Otherwise you get a horizontal scroll bar for some reason. Not sure why but it's always been my experience. Thanks again.