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  • Profile Image

    I receive error message that multiple submissions are not allowed.

    Asked by Syndee123 on February 12, 2015 at 01:19 AM

    How do I turn off this restriction regarding multiple messages.

    Page URL:
    http://www.msmwiinternational.com/mwiinternationalpageants_004.htm

    message keep turn off
  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 12, 2015 at 07:47 AM

    Hello Syndee123,

    Upon checking your form "MWI ~ Contact Us", I found that you have set the "Submission Limts" as 7. Please check the screenshot below:

    Setting submission limit in form will only allow you to receive that many submissions. Please remove it and that should solve your problem. The following guide should help you understand the submission limit feature:  https://www.jotform.com/help/137-How-to-Limit-Submissions-in-a-Form 

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 12, 2015 at 07:52 AM

    Hello Syndee123,

    Please be noted that "Submission Limit" will only restrict the number of submissions you can receive in form but will not restrict multiple submissions. 

    It seems you have already resolved the multiple submissions issue by removing the "Unique Submission" setting.

    Thank you!