Unable To Sync Form with Dropbox Integration

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    Asked on February 12, 2015 at 08:00 AM

    Hi all,

    I am integrating Jotform with Dropbox.

    I have 6 forms in total to integrate, 4 of which have integrated and synced successfully. I have checked that all have been integrated, and that Dropbox has fully synced. It is not clear why the final two are not working. Any suggestions on how to resolve this? Is there a place where I can check all Dropbox settings within Jotform?I have tested this multiple times as I'm aware a form needs to be completed before appearing on Dropbox.

    Many thanks in advance for your help.

    Best wishes,




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    Answered on February 12, 2015 at 10:52 AM


    May I know which of your forms you are having problems with? You can share the name or the link to them.

    If I may suggest, could you try removing and integrating the Dropbox again to those form, so that we can have a fresh app integration, that should fix the problem. Here's the guide on how to do the integration: http://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm 

    I hope that helps.

    Thank you.