What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable To Sync Form with Dropbox Integration

    Asked by rmataityte on February 12, 2015 at 08:00 AM

    Hi all,

    I am integrating Jotform with Dropbox.

    I have 6 forms in total to integrate, 4 of which have integrated and synced successfully. I have checked that all have been integrated, and that Dropbox has fully synced. It is not clear why the final two are not working. Any suggestions on how to resolve this? Is there a place where I can check all Dropbox settings within Jotform?I have tested this multiple times as I'm aware a form needs to be completed before appearing on Dropbox.

    Many thanks in advance for your help.

    Best wishes,

    S

     

     

    dropbox JotForm settings check
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    JotForm Support

    Answered by Charlie on February 12, 2015 at 10:52 AM

    Hi,

    May I know which of your forms you are having problems with? You can share the name or the link to them.

    If I may suggest, could you try removing and integrating the Dropbox again to those form, so that we can have a fresh app integration, that should fix the problem. Here's the guide on how to do the integration: http://www.jotform.com/help/77-Upload-to-Dropbox-with-JotForm 

    I hope that helps.

    Thank you.