What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unsucessful login

    Asked by bleahy2001 on February 12, 2015 at 10:18 AM

    I have a username and password established in December 2013. I am able to log in to where my forms are. When selecting one it asks me to login again to edit. It repeats the request to login over and over. How come?

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    JotForm Support

    Answered by david on February 12, 2015 at 01:13 PM


    I checked your account and there does not appear to be any issues.  I would recommend clearing your browsers cache/cookies to make sure a previous session is not interfering with your current one.  If that does not work, if possible try a different web browser to see if that will allow you to use your forms.

    If neither of those solutions work, let us know and we will be happy to have another look.