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Matrix Dynamique not loading when a user opens form in IE9Asked by kumc on February 12, 2015 at 11:54 AM
I have had several users who are using Matrix Dynamique complain that when a user first visits their form in IE9 the lines for submitting do not appear. Once a user refreshes the page the widget appears and works as it should.
Here is a link to a clone of the form: http://form.jotformpro.com/form/50424427462956
Any help would be greatly appreciated.
Can you please tell us if the jotform is embedded on some page on your website or if they are accessing the jotform directly?
It's embedded on a page. I created a clone of one of the forms in question and embedded it on a test page here: http://www.kumc.edu/finance/test.html
OK, thank you for the extra info,
I presumed that it might be the conflicting code as it would present itself as you have mentioned. Now to fix this, I would recommend using the iframe embed method instead of js embed.
Do let us know how it goes.