What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form data was not migrated to JotForm

    Asked by sunshine2127 on February 12, 2015 at 12:08 PM

    I just submitted an import from ADOBE Forms and I got an email that it was done. 

    When I logged back into JotForm all of the data was blank, so nothing imported........


    Does the request need to come from the main person who created the forms in Adobe?

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    JotForm Support

    Answered by Mike on February 12, 2015 at 02:32 PM

    Thank you for contacting us.

    We have two options:

    - 'Import Only Forms' can be used by anyone.
    - 'Import Both Forms and Responses' can be used by anyone with Adobe FormsCentral login credentials. Once you share your login details, the tool should import accessible forms and data. However, the process is not instant.

    Also, the data import takes more time that the form import. The submission data import is not instant, it might take from a few hours to a few days to process.

    We appreciate your patience in this matter.