Form data was not migrated to JotForm

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    Asked on February 12, 2015 at 12:08 PM

    I just submitted an import from ADOBE Forms and I got an email that it was done. 

    When I logged back into JotForm all of the data was blank, so nothing imported........


    Does the request need to come from the main person who created the forms in Adobe?

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    Answered on February 12, 2015 at 02:32 PM

    Thank you for contacting us.

    We have two options:

    - 'Import Only Forms' can be used by anyone.
    - 'Import Both Forms and Responses' can be used by anyone with Adobe FormsCentral login credentials. Once you share your login details, the tool should import accessible forms and data. However, the process is not instant.

    Also, the data import takes more time that the form import. The submission data import is not instant, it might take from a few hours to a few days to process.

    We appreciate your patience in this matter.