What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    All our forms have been imported but not the data

    Asked by Steecon on February 12, 2015 at 02:11 PM


    It looks like all our forms have been imported over from Form Central but not the responses. I chose the Import Both Forms and Responses option. Please advise.

    Thank you

    This is a re-post of a comment on Import Your Forms and Responses In A Single Step From Adobe FormsCentral

  • Profile Image

    Answered by Shadae on February 12, 2015 at 04:02 PM

    Hi Steecon,

    I do apologize that your data has not yet been transferred. Please note that importing of your data will take longer than just importing the forms. As jobs are queued and processed in the order they arrive.

    Please allow an additional time for your data to be imported. You'll get an email informing you when the process is done.

    Thank you.

  • Profile Image
    JotForm Founder

    Answered by aytekin on February 13, 2015 at 12:21 PM

    It seems that your FormsCentral username+password was incorrect or changed. Can you re-submit your request here:




  • Profile Image
    JotForm Founder

    Answered by aytekin on February 14, 2015 at 10:38 AM

    Just checked your account and I see that your forms and response data has been transferred successfully! 

    Enjoy JotForm!