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FormsCentral Migration: Only forms were imported but no dataAsked by borneol on February 12, 2015 at 02:11 PM
I use migration tool for formscentral forms and data but only forms were imported. I had well clicked on import both forms and responses.
Could you please tell me why?
This is a re-post of a comment on Import Both Your Forms and Responses in a Single Step from Adobe FormsCentral
We apologize for this inconvenience.
The jobs are queued and processed in the order they arrive. So data might take more time than forms to be imported.
Could you please let us know if you entered your request today?
Our engineers are working hard to expedite this process and reduce any delays in it.
We appreciate your patience.
Yes, I entered my request today, after a few seconds I hab my forms imported.
Ok, thank you for confirming.
Please allow some time for the data to be imported to your account.
You'll receive an email once the process is completed.
Could you please tell me why my datas were not yet imported?
Apologies for the inconvenience that this might have caused you. Upon checking your account, it seems that forms are imported, although there are quite a lot of duplicates. I can't seem to find in our records failed or pending form responses that is being migrated.
Could you please share us the Adobe ID of some of the forms?
Another thing that you can do is you can import the responses directly to JotForm using the Import App. Here's a guide on how to do that: http://www.jotform.com/help/309-How-to-Migrate-Form-Data-from-Adobe-FormsCentral-to-JotForm. You can follow Method 2.
I hope that helps.
It's ok now. I have deleted older form and imported again and everything is ok.
I'm glad to hear that re-importing resolved the problem.
If you needed any assistance again, please do not hesitate to create a new thread here in the forum.