What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Business Assoc Agreement (BAA) for HIPAA compliance?

    Asked by whar on February 12, 2015 at 03:21 PM


    I would like to use JotForm for patient registration forms and consent forms to be filled out online. I have looked at others such as IntakeQ and LuxSci. So far, LuxSci has mentioned that JotForm is non-compliant with HIPAA policies.

    I've read the link back in 2010 http://www.jotform.com/answers/4728-Are-form-submissions-HIPAA-compliant suggesting that JotForm can be used in a secure HIPAA compliant way. I agree with the safeguards. But, isn't BAA also necessary for HIPAA compliance in the US?


    Thanks you.

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    JotForm Support Manager

    Answered by Jeanette on February 12, 2015 at 05:32 PM

    JotForm certainly complies with the technical safeguard section of the HIPAA security rule:

    However we have no compliance certificate for either HIPAA or BAA

    Please read this thread, where I provided a more condensed explanation