What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Problem with Thank You message

    Asked by mdarrigo on February 12, 2015 at 03:53 PM

    After submitting, the thank you message that appears on the webpage with the form is incomplete. It only show the Thank You line but not the subhead below it.

    Page URL:
    Underconstruction

    Screenshot
    Thank You message problem message thank
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    JotForm Support

    Answered by Kiran on February 12, 2015 at 05:42 PM

    I've tried submitting your form now using direct JotForm URL and it displayed the message as you set in the Thank you message.

    Did you embed the form on any of your websites and see the issue from there? Please provide us with the URL of the website so that we can take a look and provide you necessary assistance.

    Thanks!