Not receiving email notifications

  • noahsarc
    Asked on February 12, 2015 at 4:09 PM

    I messaged earlier and saw that you had done some testing. The emails keep going into my vol@noahsanimalrefuge.com account. I don't understand. I set up a new account jacki@noahsanimlrefuge.com to test some more, and THOSE tests end up in my vol@noahsnimalrefuge.com

  • Sean
    Replied on February 12, 2015 at 5:49 PM

    I check your NOAH'S ANIMAL REFUGE SPONSORSHIP PROGRAM Form and it appears that you have two email addresses set as the recipient in a single notification configuration.

    Not receiving email notifications Image 1 Screenshot 20

    Each notification should have a single email address as the recipient. Once you remove your vol@noahsanimalrefuge.com email address you should receive your notifications in jacki@noahsanimlrefuge.com just fine. Do let us know how it goes.


    Cheers!