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    Custom Thank You Page URL not Redirecting correctly?

    Asked by Shacky on February 12, 2015 at 09:22 PM

    I'm trying to use the Custom URL option on the Thank You Page Wizard.

    After inserting the URL I want and saving the form, Copy Paste Form Script, Embed in my website ...

    After filling out the form, I get redirected to the wrong page.




    Page URL:

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    JotForm Support

    Answered by Charlie on February 12, 2015 at 10:48 PM


    Upon checking your form I see that the custom thank you page URL you entered is this one:


    Unfortunately it doesn't direct to a valid page? But, upon investigating your website, I see that this is the correct URL for that:


    You're missing the "s" in payments. Also make sure to add the http:// when you input it in the custom thank you URL.

    I hope this helps.

    Thank you.