What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I upgraded but it's not showing on my account.

    Asked by SwiftyPrint on February 13, 2015 at 11:04 AM

    I upgraded to the economy, but it isn't showing up yet.  How long does it normally take?

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    JotForm Support

    Answered by BDAVID on February 13, 2015 at 12:22 PM

    I see your account is upgraded already to the Economy paid subscription:

    Please log out, clear browsers cache, and log back in, if it is not reflected yet on your end.