What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why Are My Submission Notifications Taking So Long To Get To My Email?

    Asked by georgeschaeffer on February 13, 2015 at 11:18 AM

    when my forms are submitted its taking half a day or more to get to me ???? last year it only took minutes???? is this just the new jots?? or can this

    be fixed somehow???  http://form.jotformpro.com/form/50336299539970   http://form.jotformpro.com/form/50336603841955 thanks

    My Forms Day OR thanks href Submission Notifications Taking Long Email
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    Answered by Sean on February 13, 2015 at 12:33 PM

    This can be a cache problem with your form. I have taken the initiative to clear your form cache to see if this will help. Do let us know if this issue is persistent. Looking forward to your response.

    Cheers!